21+ • Responsible Gaming

Play Responsibly at m98

Gaming is a form of entertainment. m98 provides self-control tools and support to help every player enjoy a safe and enjoyable experience.

What Responsible Gaming Means

Playing at m98 is a place for fun and relaxation. However, gambling is not a way to earn income — we want to be straightforward about that. We encourage every player to set a budget in advance and not to play beyond it.

Responsible gaming means only betting what you can afford to lose, limiting your play time, keeping gambling from becoming a priority in life, and getting help when you need it. m98 has tools in place to support these principles.

Only players aged 21 and above are allowed on our platform. We strictly enforce the 21+ rule. Any attempt by underage individuals to access and play is something we actively prevent.

Important Notice

If you feel that gambling is becoming a problem in your life, contact our Live Chat right away or email us at [email protected]. We are available 24/7 to help.

Protective Tools We Provide

Players on the m98 platform can access self-control tools directly.

21+ Age Restriction

Players must be 21 or older to play at m98. Age is verified during account registration before access is granted. This policy is strictly applied to protect children and young people.

Deposit Limits

You can set your own maximum deposit amount on a daily, weekly, or monthly basis. To adjust this limit, contact us through customer support Live Chat. This is one of the most effective ways to keep your budget in check.

Play Time Limits

Set your play time in advance and decide how many hours you will play. We will notify you when your set time is up. Setting a reasonable time limit helps you get more out of your gaming experience.

Time-Out

You can choose a break period (24 hours, 7 days, 30 days, etc.) to temporarily suspend your account. During that time, you will not be able to log in and play. Treat a break from playing the way you would treat recovery time after an injury — it has real value.

Self-Exclusion

If you feel that gambling has become a problem, you can request self-exclusion. When you do, we will close your account and it cannot be changed during that period. You can make this request through Live Chat.

24/7 Support

For any gambling-related concern, you can reach our Live Chat right away. We have a team available 24 hours a day, 7 days a week in Myanmar language. Do not hesitate to ask for help.

Warning Signs of Problem Gambling

If any of the following signs apply to you, it may mean that gambling is becoming a problem.

  • Chasing losses — repeatedly playing to try to win back money you have lost
  • Gambling is causing problems in your relationships with family or at work
  • Hiding how much you play from family and friends
  • Borrowing money or taking out loans to play before you have saved the funds
  • Wanting to stop but finding yourself unable to and continuing to play anyway
  • On bad playing days, feeling angry or upset instead of being able to take it lightly
  • Thinking about gambling constantly, even during work hours

Tips for Playing Safely

1

Set a Budget in Advance

Decide how much you will spend before you play, and only play with an amount you can afford to lose without regret.

2

Limit Your Playing Time

Set a time limit of no more than one or two hours per session and always take a break after playing.

3

See Gambling as Entertainment

It is not a source of income — treat it as entertainment only, and think of any losses the same way you would think of buying a cup of coffee.

4

Stop When You Are Ahead

On a lucky day, make the decision to stop rather than keep playing — that is the mark of a smart player.

The Limits and Tools We Have in Place

Every player can adjust their personal settings with help from Support.

Tool / Limit Description Contact Us
Deposit Limits Set a daily / weekly / monthly deposit limit Request via Live Chat
Play Time Limits Sends an alert when your session play time is up Request via Live Chat
Time-Out (Temporary Break) Temporarily pause playing for anywhere from 24 hours up to 30 days Request via Live Chat
Self-Exclusion Full exclusion from playing for an extended period Email [email protected]
21+ Verification Age is verified as 21+ when opening an account Automatic Check
View Gambling History You can check your own play records yourself Log in to account to check

How to Get Help

If you feel gambling has become a problem, or if you are worried about a family member or friend, you can contact the m98 support team right away.

Live Chat

Click the Live Chat button on the m98 platform to get in touch immediately in Myanmar language. Staff are available 24 hours a day, 7 days a week. When it comes to gambling problem matters, staff handle everything with full confidentiality.

Email

To request self-exclusion or to resolve more complex matters, you can send a detailed email to [email protected]. We will read it and take care of it.

Confidentiality Guaranteed

Feeling hesitant to reach out about a gambling problem? Our support team keeps everything you share strictly confidential and uses it only for providing assistance. You can speak up in a safe space.

Safe and enjoyable play is right here at m98

You can only truly enjoy the game when you play responsibly.
We put our players' safety first.

Log in to start playing View FAQs Go to m98 Casino

Responsible Gaming FAQs

Common questions players ask about responsible gaming.

Players must be 21 or older to play on the m98 platform. This is a policy we do not change. Age verification is completed during account registration before access is granted.

To set a deposit limit (daily, weekly, or monthly), contact m98's Live Chat support. Our team is available 24/7 and you can reach us in Burmese to make your request.

Self-exclusion is the process where a player requests to close their m98 account. You can do this by emailing [email protected]. The exclusion period cannot be changed once set, so please think carefully before deciding, or discuss it with us via Live Chat first.

Whether a Time-Out can be cancelled early is decided case by case. Generally, since the purpose of a Time-Out is to give you a genuine break from playing, we encourage you to wait until the period ends before returning.

Some players continue without realising a problem has developed. If you find yourself constantly trying to win back losses, if gambling is causing problems in your life, or if you want to stop but cannot, these may be signs of problem gambling. Contact us right away.

Our support team keeps everything you share confidential and uses it only for service purposes. Talking about a gambling problem will not lead to your account being closed immediately — we are here to help you work through it. Please reach out without hesitation.

Other places to enjoy and play at m98

Only by playing responsibly can you find real enjoyment in these places.